Applications – TechServiceGuru https://www.techserviceguru.com Sun, 04 Jun 2023 16:57:02 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.2 How To Move MS List From One Team To Another https://www.techserviceguru.com/how-to-move-ms-list-from-one-team-to-another/ https://www.techserviceguru.com/how-to-move-ms-list-from-one-team-to-another/#respond Sun, 04 Jun 2023 16:57:01 +0000 https://www.techserviceguru.com/?p=1903 I’ve worked with every application in the Microsoft 365 suite for the last couple of years, and Microsoft Lists is one app that has grown on me as I’ve found more and more ways to use the app. It’s easy to integrate lists into Teams channels and share them with others.

When a client of mine recently contacted me about moving a list from one team to another I said that I could fix it immediately, but as I started I found out it wasn’t as straightforward as I had initially thought.

In this article, we’ll show you how you can move a list from one team to another without getting rid of the content of the list. You can move lists freely between channels because the lists are linked to the Team and only displayed through the channels – but it’s different when moving between actual teams.

1. Import the List to Excel Then Create List From Excel Sheet

Microsoft Lists come with an export feature, which will export the data in your list to an Excel sheet or CSV file, depending on what you choose. The exported data can then be used to create a new list and populate it with the data from the old list.

This method requires a bit of manual input if you have a lot of custom-made columns in your list. As you might know, columns in Lists / SharePoint come with different functions, such as “people”, “choices”, “numbers”, etc. These functions dictate what type of data you can store within that specific column.

Excel does not have the same functions by default, which means the functions (column types) will be dropped from the columns when exported to Excel. The column types must then be reapplied manually in the new list. The data will be there, but the column might not display it correctly at first.

Without further ado, here are the steps to do it.

Step 1: Open the list in Teams/SharePoint or the Lists app.

Step 2: Press the three dots (If Export isn’t visible) then press Export and select to CSV.

Step 3: Go to the other Team and select the channel where you want to display the list. Press the + sign in the upper panel of that channel.

Step 4: Select Lists.

Step 5: Click Save.

Step 6: Select Create a List.

Step 7: Select from CSV.

Step 8: Upload the file you exported earlier.

Step 9: Manually set the column types for each column.

Step 10: Wait for the list to be created.

Now we need to fine-tune the list. Column types such as choices or persons must be adjusted one more time to make sure the data the row is populated with can retrieve settings such as information about the person or color of the choice, etc.

Now, the field contains information but it’s just plain text with no function connected to it.

Step 11: Click the column then go to Column settings and select Edit.

Step 12: For choice columns, click Add choice to populate the column with choices.

Step 13: If you’ve got a “Person or Groups” column that isn’t showing information about the person when you hover over it, you need to activate the column. I’ve found that editing the column and changing the Show profile photos setting then saving does the trick.

The name in the field should now be connected to a person. You might need to click out of the list and then re-open it.

Continue making the manual adjustments needed, if any. Now the list is located in the proper Team but make sure to keep the other list in the past Team until the new list is configured fully as you’ll want to backtrack to the other list to check how it was configured.

Once all changes are made, you can remove the old list without altering the new one.

Bonus:

These lists don’t sync with one another. Meaning, if changes are made in one of the lists, the changes won’t appear in the other one. Therefore, it might be wise to restrict colleagues from working on the old list if you’ve decided to keep it. This can be done by managing access to the file from within lists.

Then set Members’ and Visitors’ access to Can View.

Group members and guests can’t edit the list now. This can be nice to have while you’re setting up the new list to make sure no information is added to the old list.

2. Create a List From an Existing One Then Move the Data Manually

You can create a list from an existing one, which will give you a brand new list using the same structure and formatting as the list you referenced during the creation stage. There will be no data in the list, but the data can be copied over.

Step 1: Go to the channel where you want to open the list.

Step 2: Click the plus sign in the panel.

Step 3: Select Lists.

Step 4: Click save if prompted to do so. Then select Create a list.

Step 5: Pick From existing list.

Step 6: Select the team where the list is stored, then pick the list you want to reference. Click Save.

Now it’s time to move the data from one list to the next.

Step 7: Open up the old list and click Edit in grid view. Select all entries by pressing the circle in the upper-left corner under the New button.

Step 8: Once they’re selected, press Ctrl + C to copy the data.

Step 9: Open up the new list and click Edit in grid view.

Step 10: Select the bottom row then press Ctrl + V to paste the data. Additional rows containing the copied data will now be added to the list.

Step 11: Make adjustments to the columns if needed. Otherwise, you’re done!

3. Create a Link To the List In Teams

Alternatively, you could create a link to the list and place it in the new team. This will display the list in the new team – but it will still be stored in the old team, which will be the owner of the list.

Step 1: Go to the new team and open up a channel.

Step 2: Click the plus sign.

Step 3: Select Lists.

Step 4: Click Save if prompted to do so then choose to add an already existing list.

Step 5: Go to Office.com and open the Lists app. From there, open the list you want to link and copy the URL.

Step 6: Insert the link in the field then press the arrow.

Step 7: The new team will now have access to the list. Now both teams can make changes to the lists and they will be synchronized. However, if you were to remove the list from its original location, or if the team is removed, the list will also be removed from the new team as the link will work no more.

Make a Template of the List

You can also make list templates and then use those templates to create new lists in other teams. This is a way of moving a list from one team to another.

The only downside is that the actual content of the list isn’t included in the template, only the formatting, structure, colors, and columns. You will then have to move the information from one list to the subsequent one.

However, there are rather simple ways of transferring the information between the lists once the templates have been set up. You can use either the method shown in the step prior to this one or by creating simple Power Automate flows.

Not all tenants and SharePoint sites/Teams have templates activated. In that case, the function must be activated with PowerShell. Otherwise, you should be able to find the Save as a template function by going to list settings, which can be accessed by pressing the cog in the upper-right corner, next to your initials, in the list.

I do recommend one of the other methods we’ve discussed thus far unless you plan to use the list for multiple Teams. In that case, making a template might be useful. Regardless, I think you’ll achieve the results you’re after by creating lists based on the structure of another list.

]]>
https://www.techserviceguru.com/how-to-move-ms-list-from-one-team-to-another/feed/ 0
Fix: Teams Video Option Greyed Out (Camera) https://www.techserviceguru.com/fix-teams-video-option-greyed-out-camera/ https://www.techserviceguru.com/fix-teams-video-option-greyed-out-camera/#respond Fri, 19 May 2023 10:08:45 +0000 https://www.techserviceguru.com/?p=1868 Microsoft Teams is one of the go-to applications for communication, cooperation, and productivity. The app has grown tremendously over the last few years and is now being used in offices and homes around the world. One of the most prominent features of Microsoft Teams is the ability to make video calls and display your video during meetings.

Sometimes, this function will run into problems. Lately, I’ve been contacted by clients whose video option is greyed out when they are in teams meetings. This renders their camera useless, as they can’t activate the function in Teams. In this article, we’re going to take a look at what you can do to fix this issue.

Try these fixes:

  1. Reconnect the Camera
  2. Set the Right Camera in Teams
  3. Allow Camera Access In Your Browser
  4. Allow Teams To Use Your Camera
  5. Enable the Camera On Your Device
  6. Update or Reinstall the Camera Drivers
  7. Close Other Applications
  8. Verify the Camera
  9. Clear the Teams Cache
  10. Allow Video Calls In Your Tenant (Admin)
  11. Update Microsoft Teams
  12. Reinstall Microsoft Teams
  13. Register the Camera Using PowerShell

The links will take you to the section of the article where we describe how to apply the fix in greater detail. I recommend starting from the top and scrolling down the list, trying one fix at a time then verifying if it fixed your issue.

1. Reconnect the Camera

For those using an external camera, unplugging the camera can fix the issue. You should also make sure to try another USB port, as the current one might be malfunctioning, which prevents the computer from registering the camera.

Do this:

Step 1: Close Teams (Make sure to shut down the application completely).

Step 2: Unplug the camera and reconnect it.

Step 3: Launch Teams again.

Step 4: Join a call to see if the camera can be displayed.

2. Set the Right Camera in Teams

The wrong camera might be set in Teams, and this can happen without you changing anything manually. For instance, I’m running OBS, which is a tool for me to record my screen and stream, and Teams has set that as my camera, for no obvious reason. As long as OBS is set as my camera, I can’t display video in calls.

Here’s how to check if you’ve got the proper camera set as your default camera in Teams.

Step 1: Click the three dots in the upper-right corner next to your initials in Teams.

Step 2: Click Settings.

Step 3: Click Devices.

Step 4: Scroll down to Camera and make sure the correct camera is set as your default camera in Teams.

3. Allow Camera Access In Your Browser

If you’re accessing Teams via Chrome, Edge, or any other browser, you need to allow the browser you access your camera. Otherwise, you won’t be able to display video in your Teams meetings.

Here’s how to do it in Chrome.

Step 1: Click the three dots in the upper-right corner then select Settings.

Step 2: Go to Privacy and Security.

Step 3: Go to Site Settings.

Step 4: Scroll down & select Camera.

Step 5: Set the right Camera.

Step 6: Set the default behavior (Allow sites to ask for permission)

Step 7: Make sure Teams isn’t on the list of blocked websites.

4. Allow Teams To Use Your Camera

In order to display video in Teams, you need to allow the application to use your camera. This can be done from within Windows. Even if your computer has allowed Teams to use the camera in the past, an update might’ve changed that, so it’s always worth checking. Here’s how.

Step 1: Right-click the start menu in Windows and select settings.

Step 2: Go to Privacy.

Step 3: Go to Camera on the left-hand side.

Step 4: Make sure Allow access to the camera on this device and Allow apps to access your camera are turned on.

Step 5: Scroll to the bottom of the page and check if Allow desktop apps to access your camera is on.

Step 6: If Microsoft Teams is listed among the apps in the Choose which Microsoft Store apps can access your camera, make sure it’s turned on.

5. Enable the Camera On Your Device

Your camera might be disabled, preventing you from using it in Teams. The camera might’ve been disabled by accident or as a result of an update. It’s hard to tell what could’ve disabled it. Regardless, enabling it shouldn’t be a difficult task.

Start by checking if your computer has an on/off button for the camera. This might be a button or a slide/switch located on the side of your computer. Otherwise, enable the device from the Device Manager.

Step 1: Right-click the Windows start menu.

Step 2: Select Device Manager

Step 3: Look for Camera in the list of devices then expand the Camera item.

Step 4: Your camera(s) should be showing here. Right-click the camera you want to use and select Enable Device.

6. Update or Reinstall the Camera Drivers

Hardware drivers tend to fix problems, so they’re always worth looking for when you’re running into problems with a certain component in your computer. This time, we’ll be looking at updating or reinstalling your camera drivers, as this has proved to fix the issue for many users we’ve helped.

Before we begin: Write down the name of your camera or computer model. If you have a computer with an internal camera (laptop, most likely) then write down the computer model. If the camera is external, write down the name of the camera – both brand and model.

Step 1: Right-click the Windows start menu.

Step 2: Select Device Manager.

Step 3: Look for Cameras in the list of devices then expand the option by pressing the arrow on the left-hand side.

Step 4: Your camera(s) should be showing here. Right-click the camera you intend to use and select Uninstall Device.

Step 5: Go to the manufacturer’s website and download the most recent drivers for your product.

Step 6: Install the files that you downloaded.

Step 7: Restart the computer if prompted to.

Step 8: Try your camera in Teams.

7. Close Other Applications

If your camera option stays greyed out after all these changes, then it’s time to close other applications running both in the fore and background as they may interfere with both the camera and Teams itself. Start closing applications that might cause interference and check Teams while doing it.

You might need to restart Teams for the camera option to be viable again. Close a couple of apps then start Teams. If that didn’t do the trick, close Teams and continue closing apps then start it back up again.

If you find the app that might be causing the problem, make sure to take note of which app it is. You can even shut down autostart for that specific app so that it doesn’t launch automatically when your computer is started.

8. Verify That the Camera Works

It might turn out that Teams isn’t the problem, but the camera itself. Teams could be restricted from using the camera because the device is defective. Thankfully, there are simple to tell if the problem is bound to Teams or if the camera can’t be detected elsewhere in Windows. For this, we’ll be using the camera app.

Step 1: Search for the Camera app using the Windows search bar.

Step 2: Verify that the camera can display video. Is the display black? Is no camera detected?

If so, your camera might be running into bigger problems than just Teams.

9. Clear the Teams Cache

Your Teams cache, which stores a bunch of byproducts of your Teams usage, can sometimes cause discrepancies in the application. Deleting the cache’s contents is a go-to fix for several problems in Teams.

Once emptied, the cache will start populating with new files once the application is started and used again.

Step 1: Browse to the cache’s default location (C:\Users\<your_windows_username>\appData\Roaming\Microsoft\Teams.) in File Explorer.

Step 2: If you can’t find the AppData folder – click the View tab in File Explorer and check the “Hidden Items” box then continue browsing the search path above all the way to the Teams folder.

Step 3: Once you’ve found the Teams folder, right-click it and select Delete.

Step 4: When prompted if you want to delete the folder, click Yes.

Step 5: Search for Teams using the Windows search bar and start the application.

10. Allow Video Calls In Your Tenant (Admin)

If you’re an admin or have one at your disposal. Make sure video calls haven’t been disabled from the Meeting Policy in your tenant’s Teams administration center.

Access the administration center by going to Office.com and signing in. You must be signed into an account with admin rights in order to see the administration center once logged in.

Step 1: Open up the admin center.

Step 2: Click Show All at the bottom of the list on the left-hand side.

Step 3: Go to Teams Administration Center.

Step 4: Go to Meetings.

Step 5: Go to Meeting Policies.

Step 6: Open Org-Wide Global Policies.

Step 7: Scroll down to the Audio / Video section and make sure video is enabled.

11. Update Microsoft Teams

Ensuring that you have updated the software to the most recent version can also fix the problem. You can update the application from within Teams by doing the following.

Step 1: Open up the desktop application

Step 2: Click the three dots in the upper-right corner next to your initials.

Step 3: Click Check for updates. Teams will look for the latest software updates and update the application automatically.

Step 4: Restart the application if you’re prompted to do so.

12. Reinstall Microsoft Teams

If none of the methods above have solved the problem, your next best bet is to reinstall the application on your computer. Reinstalling the app should ensure that any corrupt or damaged files are restored. Thankfully, reinstalling Teams is an easy task.

Here’s how to do it.

Step 1: Open the control panel by searching for the control panel using the Windows search bar.

Step 2: Select Programs and Features.

Step 3: Select Microsoft Teams in the list and click Uninstall.

Step 4: Download Teams from Microsoft (Link to Microsoft.com).

Step 5: Choose between the options below.

Step 6: Launch the installation file that was downloaded.

Step 7: Once installed, sign in to your account.

13. Register the Camera Using PowerShell

You can re-register your camera as a Windows device using PowerShell in Windows. This could be what’s causing the problem. You’ll have to run PowerShell commands to fix this issue, but they’re not complicated at all.

Step 1: Right-click the Windows start menu.

Step 2: Select Windows PowerShell (Admin)

Step 3: Once PowerShell has opened. Copy and paste the following code into your PowerShell window then press Enter.

Get-AppxPackage -allusers Microsoft.WindowsCamera | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Step 4: Close PowerShell and check if the camera is working as intended now.

]]>
https://www.techserviceguru.com/fix-teams-video-option-greyed-out-camera/feed/ 0
How To Restore Missing Teams Conversations https://www.techserviceguru.com/how-to-restore-missing-teams-conversations/ https://www.techserviceguru.com/how-to-restore-missing-teams-conversations/#respond Sun, 14 May 2023 06:06:15 +0000 https://www.techserviceguru.com/?p=1850 I use Microsoft Teams to communicate with colleagues and customers all the time. While it has replaced my work phone, and e-mail partly, I still run into problems once in a while.

Yesterday, I had a conversation with a client in Microsoft Teams. The client shared details about an upcoming webinar that I was to attend. This morning I opened up our conversation on the same computer, using the same client, and our previous chats were missing.

I couldn’t find the information anywhere in Teams, so I started troubleshooting the error. As it turns out, I wasn’t the only one who has run into this problem. Therefore, I decided to create a guide for others who might experience the same issue.

Troubleshooting Disappearing Microsoft Teams Chats

Down below is a list of different techniques that will (hopefully) fix your problem.

1. Search For Hidden Chats

One possible reason why your chats may have disappeared could be because you’ve hidden the conversation accidentally. This is only true if you’re missing the entire conversation (including their name in your chat list), not just specific messages.

Below is an image showing that I haven’t chatted with anyone, which isn’t true. It’s because I accidentally hid the conversation between me and Megan, who I spoke to recently. Now, let’s restore the messages so they’re visible in the chat pane once again.

To unhide hidden chats, do the following:

1. Search for the person who you communicated with using the upper middle search bar in Microsoft Teams.

2. Open your chat with the person by clicking on their name. The chat should reappear under Recent on the left-hand side.

3. Right-click the person or click the three dots then select Unhide.

4. The conversation should now be pinned to the chat window and the messages should be restored. Neither the contact nor the messages should disappear unless they’re hidden again.

This is the most probable cause of the missing messages, but if the messages can’t be restored this way, continue to the next step.

2. Open Teams In Browser

There are two types of Teams clients – ways of accessing teams. The desktop application is the one that’s installed on your computer and that’s launched when the computer is turned on. The other is the web application, which you can find by opening a web browser and visiting Office.com.

1. Go to www.office.com and sign in.

2. Click the Teams icon on the left-hand side.

3. If you’re given the option to open the web or desktop application, open Teams in the web application.

Sometimes, the desktop client will have a hard time synchronizing data, this can cause discrepancies such as the one discussed in this article. If the messages can be found in the web application, then there’s something wrong with the desktop application.

But for now, your messages are accessible on the web. To fix the desktop application, continue with the next step.

3. Clear Microsoft Teams Cache

Your Teams cache, which stores a bunch of byproducts of your Teams usage, can sometimes cause discrepancies in the application. Deleting the cache’s contents is a go-to fix for several problems in Teams.

Once emptied, the cache will start populating with new files once the application is started and used again.

1. Browse to the cache’s default location (C:\Users\<your_windows_username>\appData\Roaming\Microsoft\Teams.) in File Explorer.

2. If you can’t find the AppData folder – click the View tab in File Explorer and check the “Hidden Items” box then continue browsing the search path above all the way to the Teams folder.

3. Once you’ve found the Teams folder, right-click it and select Delete.

4. When prompted if you want to delete the folder, click Yes.

5. Search for Teams using the Windows search bar and start the application.

4. Restart Teams

Have you tried restarting the application? Sometimes, doing so will fix both minor and major problems with the application.

1. Look for the Teams icon in the lower-right corner of the screen. If the Teams icon isn’t visible, look for an upward-pointing arrow. Click it to find the Teams icon.

2. Right-click the Teams icon on the activity bar.

2. Select Quit Teams

4. Search for Microsoft Teams using the Windows search bar.

5. Open the application and search for the person whose messages are missing.

5. Sign Out of Teams

Another simple technique that you should try before looking at the more time-consuming methods (that aren’t THAT time-consuming) is to simply sign out of the application and then sign back in. This has proved to fix the issue according to Microsoft themselves.

6. Update Teams

Ensuring that you have updated the software to the most recent version can also fix the problem. You can update the application from within Teams by doing the following.

1. Open up the desktop application

2. Click the three dots in the upper-right corner next to your initials.

3. Click Check for updates. Teams will look for the latest software updates and update the application automatically.

4. Restart the application if you’re prompted to do so.

7. Restart Your Computer

If none of the methods above have proved fruitful, try restarting your device to see if that fixes the issue. Don’t just turn off the computer and start it up again, make sure to hit Restart. This will kickstart any updates on standby.

8. Reinstall Teams

If you still haven’t found the missing messages on the desktop application you might need to reinstall the application to retrieve them.

1. Open the control panel by searching for the control panel using the Windows search bar.

2. Select Programs and Features.

3. Select Microsoft Teams in the list and click Uninstall.

4. Download Teams from Microsoft (Link to Microsoft.com).

5. Choose between the options below.

6. Launch the installation file that was downloaded.

7. Once installed, sign in to your account.

8. Check to see if you can find the messages.

Conclusion

If none of the methods have worked for you, try going back to the first method now that you’ve reinstalled the application and updated it. If you somehow found another way of fixing the problem, feel free to comment what you did down below so we can add the solution to the list and help others.

]]>
https://www.techserviceguru.com/how-to-restore-missing-teams-conversations/feed/ 0
Fix “Sorry, we can’t sync this folder, you’re already syncing a shortcut from this library” OneDrive Error https://www.techserviceguru.com/fix-sorry-we-cant-sync-this-folder-youre-already-syncing-a-shortcut-from-this-library-onedrive-error/ https://www.techserviceguru.com/fix-sorry-we-cant-sync-this-folder-youre-already-syncing-a-shortcut-from-this-library-onedrive-error/#respond Wed, 12 Apr 2023 20:09:17 +0000 https://www.techserviceguru.com/?p=1794 OneDrive, our personal file storage in the cloud, is the agent synchronizing files from Teams/SharePoint. Lately, we’ve received more and more e-mails from readers who’ve run into a problem where OneDrive seems to hinder them from syncing shared libraries because they’re syncing a shortcut – that they’re sometimes unaware of.

In this article, we’ll go through what’s causing this and what you can do to reverse the problem so you can synchronize the shared library successfully. We’ll also show you how to find the shortcut if you’re having trouble doing so.

You want to synchronize the shared file library to your File Explorer, but there’s already a shortcut from that file library in your OneDrive. The shortcut they’re talking about is created from within Teams by selecting a folder and clicking Add shortcut to OneDrive.

Instead, you should’ve pressed Sync. Now, the two methods (sync/shortcut) are canceling each other out, meaning you can only have one method of synchronizing files activated at one time for a specific shared library. Therefore, we need to find the shortcut and remove it from your File Explorer.

How To Fix “You’re already syncing a shortcut from this library”

Follow the steps below to fix the problem.

Step 1: Find the shortcut

If you have OneDrive synchronized to your File Explorer, open up File Explorer to find the shortcut. Otherwise, visit OneDrive on the web. The shortcut can be anywhere in your OneDrive, but it will most likely be in the root folder – the main folder in your OneDrive, where all the other folders are.

Shortcuts have a small “link” icon on them. As you can see in the image below, I’ve synced a shortcut to the general channel of the Team that I can no longer sync. The shortcut must be removed. Look for any folder with the link icon in your OneDrive.

Bonus Step: If You Can’t Find the Folder (Scroll down for Step 2)

If you’re having a hard time finding the folder, there’s a little trick you can use. Go to the Team that you’re unable to sync and press Add shortcut to OneDrive. This will open a prompt that says you’re already syncing a shortcut, with a button labeled “Open Shortcut”. Press the button.

This will take you to OneDrive on the web. Press Home, then find the folder with the link icon on it and press the three dots next to the folder. Lastly, click Remove to delete the shortcut.

Step 2: Remove the shortcut

Because the folder is a shortcut from Teams, the folders and files within the folder are still synced to the Team. Meaning we can’t just click “Delete” – as that would delete the folder’s contents for other members of the Team too. Instead, we must right-click and select Remove Shortcut.

Step 3: Try synchronizing the shared library from Teams/SharePoint again

Give the linked folder a little while to delete. You should see files within the folder disappearing one by one until the folder is empty, then the folder will be deleted as well. Once that’s done, go back to the Team and synchronize the folder. You should be able to sync the library without issues now.

When you press the Sync button, this window should appear:

You can close it and open your File Explorer. Here you should see the shared library/folder. The name next to the two skyscrapers is the name of the organization. The first part of the folder’s name is the Team name and the last part is the channel name.

What’s the Difference Between Sync and Shortcut to OneDrive?

So, what’s the difference between these two functions? The result seems to be the same – the folders seem to be accessible from the computer’s file explorer regardless of the method used. However, there’s a difference that needs to be considered. Because you can’t do both at the same time, you’ll have to pick one.

To put it short and sweet: Synchronizing a folder allows your computer to access the files at all times, even without a network connection. The changes that are made while offline are then synchronized to the shared library once a connection to a network is established again.

Shortcuts, on the other hand, are merely links pointing to the original file. You can think of them as links placed on your desktop. The benefit of shortcuts is that you can create shortcuts for specific files you use frequently.

]]>
https://www.techserviceguru.com/fix-sorry-we-cant-sync-this-folder-youre-already-syncing-a-shortcut-from-this-library-onedrive-error/feed/ 0
Top 20 Outlook Hacks To Increase Your Productivity https://www.techserviceguru.com/top-20-outlook-hacks-to-increase-your-productivity/ https://www.techserviceguru.com/top-20-outlook-hacks-to-increase-your-productivity/#respond Sat, 11 Feb 2023 09:04:07 +0000 https://www.techserviceguru.com/?p=1611 Are you using Outlook in your day-to-day communication? Chances are you haven’t explored the application enough to use it at its full potential. Things you manage manually today can most likely be automated or simplified with some of the features Outlook has.

Finding these features requires a bit of digging, but we’ve collected our top Outlook hacks in this article to facilitate it for you. After reading this, I’m sure you’ll be surprised by the things you can achieve with Outlook.

1. Change View Settings

Not too keen on the way your inbox looks? You can change the view completely by accessing the different view options found under the View Tab. There are a couple of different things that can be changed, added, or removed when it comes to your Outlook layout. Let’s take a look.

Step 1: Go to the View tab

Step 2: Select Change View

Step 3: Set the view to your liking. Down below is an image that shows you what each view looks like. The compact view doesn’t come with the horrendous fonts I’ve chosen, those are from another trick down the line.

2. Open Multiple Dates Simultaneously

When your colleague asks you if you’re available on the 13th, the 21st, the 29th, and the 4th, your usual approach would be to jump between the weeks or open the calendar in the monthly view, but those days are over.

Instead, learn to open dates that are far apart in the calendar simultaneously so you can compare them without jumping back and forth! It’s easy.

Step 1: Open the calendar

Step 2: Hold the Ctrl key and select dates on the small calendar on the left-hand side. Don’t release the ctrl key until you’ve selected all dates you want to display.

Step 3: The selected dates should now have appeared on the bigger calendar in the middle of the screen.

3. Categorize Items

Categorizing items in Outlook is a visual tool that helps you distinguish one type of booking or e-mail from the rest. Categories created in Outlook are also transferred into ToDo.

Step 1: Right-click a calendar item or an e-mail in your inbox.

Step 2: Go to Categorize. You can now select a category for the object or manage all your categories by clicking All Categories. This includes naming them, changing color, adding more, removing some, etc. If you don’t want to manage them, then you’re done here! Otherwise, proceed to step 3.

Step 3: Create new categories, rename the current ones, and change color by selecting the category and clicking the buttons with the category checked.

4. Create Rules To Automatically Handle E-mails

Rules in Outlook are awesome. You can automate a bunch of different things, set different triggers and make exceptions. I’ll show you a more detailed view to make all of this a bit clearer.

Step 1: On the Home tab, click Rules. If the Rules button isn’t displaying, look for the Move button as the Rules button might be hiding under it.

Step 2: Click Manage Rules & Alerts

Step 3: In this view, you can see your current rules. Click New Rule to create a new rule.

Step 4: You are now given some popular alternatives to pick from. If none of the rules are what you’re looking for, click Next > in the bottom-right of the window. Otherwise, select the action you want to automate and proceed to step 5.

Step 5: The blue parts of the text are the values that can be changed. In this case, Outlook is asking for us to input a sender and the folder that e-mails sent from that sender will be moved to. The values Outlook tasks for will change depending on the rule. Click the linked text to enter the values.

Step 6: When you’ve assigned a sender and a destination folder, click Finish. In the next window, click Apply then Ok. Your rule is now activated. The rule can be removed by going to Manage Rules & Alerts, which we accessed in step 2.

5. Use Quick Parts

Do you often send e-mails containing the same type of information? Invitations, meeting agendas, and such often have the same kind of template every time. Instead of typing them out, use Quick Parts to insert the entire section with two clicks.

Step 1: Compose the text you want to turn into an insertable Quick Part in a new e-mail.

Step 2: Select the entire text

Step 3: Go to the Insert tab and click Quick Parts

Step 4: With the entire text still selected, click Save Selection to Quick Part Gallery

Step 5: Now, whenever you’re writing a new e-mail you can insert the entire section of text you just saved by clicking on the Quick Parts button and selecting the text.

6. Create Out-Of-Office Replies

Did you know that you can create automated out-of-office replies whenever anyone e-mails you while you’re on vacation or away? It’s very simple to do!

Step 1: Click File in the upper-left corner

Step 2: Click on Automatic Replies

Step 3: Enable Automatic Replies by checking the box Send automatic replies. Write the reply in the box at the bottom of the window. You can make separate replies to people within the organization and people outside it.

You can also set the time range for the automatic reply by checking the box Only send during this time range.

Step 4: Press Ok. Your automatic replies are now live.

7. Use Conditional Formatting

Conditional formatting can be used to make e-mails from a certain address stand out by changing the font, font size, text color, and more. You can also make e-mails with certain words in the subject line stand out.

I played around with conditional formatting a little bit and came up with this:

This rule changes the font, font size, and color of any e-mail containing the word Halloween. The green e-mail is controlled by another rule. Here’s how to do it!

Step 1: Go to the View tab.

Step 2: Click View Settings.

Step 3: Go to Conditional Formatting.

Step 4: Use one of the existing templates or create a new one by clicking Add.

Step 5: Give the newly-added rule a name then click Font.

Step 6: Pick a font, font size, style, and text color then click Ok. (This is what the affected e-mails will look like in your inbox).

Step 7: Now click the Condition button which is located under the Font button.

Step 8: Set a condition for the rule. This is what will trigger an e-mail to change its appearance. If you set a person in the “From” field, any e-mail from that person will change. You can also opt for the condition to look for certain words by only filling in the words in the first field.

You can click the More Choices tab to find more alternatives.

8. Create Subfolders

You can structure your inbox to suit your needs better by creating folders and subfolders. Keeping an organized inbox is the easiest way to improve your workflow in Outlook. You can easily move e-mails from the inbox to other folders by dragging and dropping or creating rules that move them automatically.

Step 1: Right-click on any folder in your inbox, including the Inbox folder.

Step 2: Select New Folder to create a folder under the folder you right-clicked.

Step 3: You can now create even more folders under the newly-created folder if you’d like.

9. See Calendar While Replying To E-mail

Did you know that there’s an area on the right-hand side of the screen that can be used to display the calendar, tasks, or contacts? This panel can be seen at all times.

What’s so great about this feature is that you can display the calendar to check your availability while replying to e-mails without jumping back and forth between the calendar and your inbox.

Step 1: Go to the View tab in your inbox.

Step 2: Click the To-Do Bar icon.

Step 3: Select Calendar (or Tasks / People if you’d like to show them in the panel as well)

Step 4: You’ll now find the calendar on the right-hand side while replying to e-mails. Select a date to see what you’ve got planned that day.

10. Mark as Unread

Have you ever accidentally read an e-mail that you intended to read and reply to later? You can mark that e-mail as unread once again, this can be helpful to remind yourself of that e-mail the next time you open Outlook.

Step 1: Right-click a read e-mail and select Mark as Unread.

11. Remove Hundreds of E-mails With 1 Rule

Have you ever been spammed or wanted to remove a myriad of emails containing the same subject line or content? If you often invite people to meetings you might have a bunch of “Accepted” or “Declined”-emails in your inbox. This can be done with any type of e-mail.

These e-mails can be deleted automatically by creating a rule.

Step 1: Go to Manage Rules. I went over how to do it on the 4th trick. In the home tab, look for the rules button. Click it and go to Manage Rules & Alerts.

Step 2: Click New Rule.

Step 3: In this scenario, I chose to create the rule for all messages with a specific word in the subject line. You can pick any condition that suits you better.

Step 4: I want to remove all e-mails where the subject line contains the words “Meeting Accepted”. Fill in the words in the upper field then press Add. Once the words/phrases are added, click Ok.

Step 5: Click Next

Step 6: Select what you want to do with the e-mails that are affected by the condition we set prior. In this case, I chose to delete them, which can be seen by the checkmark next to the option “delete it”. When you’ve checked the box, click Finish.

12. Automatically Remove E-mails Older Than X Days

Tired of manually removing old e-mails? You can have Outlook do that for you!

Over time, your inbox will start to fill up with old emails that you no longer need to keep around. Instead of removing them manually, you can make your inbox remove any object that is older than x number of days/weeks/months.

Step 1: Right-click the Inbox/Folder you want to create the automation for and go to Properties.

Step 2: Go to the AutoArchive tab.

Step 3: Check the box Archive this folder using these settings and set the time limit then check the box Permanently delete old items. You can also archive items after a set amount of time if you don’t want to delete them. Archiving them places them in the Archive folder.

13. Show Messages as Conversations

Showing your messages as conversations will put all replies back and forth in a single string rather than as multiple messages in your inbox. This will clear up your inbox and make it easier for you to navigate it.

Step 1: Go to the View tab.

Step 2: Check the box Show Messages as Conversations.

14. Change the Color Theme In Outlook

Did you know that Outlook comes in more colors than blue/white? There are plenty of color themes to pick between! I, for one, don’t like the colorful default theme because it’s too bright.

Step 1: Go to File

Step 2: Click Options

Step 3: Select a theme you like and click Ok.

15. Turn Outlook On the Web Into a Desktop App

Do you read your e-mails on OWA (Outlook Web Application) rather than opening the desktop application? Well, instead of opening Outlook on the web, you can create a desktop app from the web application and maintain the same layout as the web.

Step 1: Open Outlook on the web. (www.outlook.office.com/mail)

Step 2: Click the three dots in the right corner of Microsoft Edge.

Step 3: Go to Apps and select Install Outlook (PWA).

16. Request Delivery Receipts To Confirm the Mail Has Been Read

Unsure whether or not your recipient has read the messages your send? You can request read receipts and you’ll be notified once an e-mail has been opened. The recipient must agree to send the read receipt back to you, though.

Still, it’s a nice feature if you’re in a position where you need to know that everyone has paid attention to the information.

Step 1: Open and compose an e-mail.

Step 2: Go to the Options tab in the message window and check the box Request a Delivery Receipt.

17. Set Calendar Bookings as Private

Sometimes, your calendar will contain things that you don’t want your friends or colleagues to see. Labeling the booking as private will show anyone with access to your calendar that you’re busy but it won’t say what you’re doing.

Step 1: Right-click the booking in the calendar and select Private. Your booking is now private. If you would like to remove the private tag, right-click the booking and click Private again.

18. Shorten Appointments and Meeting Automatically

When we had to adapt to working from home and having all of our meetings on Teams or Zoom, the space between meetings was practically removed. Instead of transporting yourself from one location to another for a physical meeting, you could now leave one meeting to join the next in seconds.

While this might be practical, it leaves no time to reflect and catch your breath. Instead, I’ve set my meetings to automatically remove 5 minutes from the meeting time in order for me to stretch my legs, get a glass of water and prepare myself for the next meeting.

Step 1: Go to File in the upper-left corner.

Step 2: Go to Options.

Step 3: Go to Calendar and check the box Shorten appointments and meetings. You can set them to end early and then decide how much earlier depending on the length of the meeting.

19. Change the Calendar Color

Don’t like the color of your meetings and other bookings in the calendar? You can change the color of your calendar. While the color options are somewhat limited, I’m sure there’s something for everyone.

Step 1: Go to your calendar and open the View tab then press Color.

Step 2: Select the color of your choice. The default color of your calendar will now change.

20. Activate Touch Mode

Because of how many buttons there are on Outlook’s upper panel, browsing it with a touch device can be a bit difficult. Therefore, Microsoft has implemented touch mode.

With touch mode activated, the space between each button will be increased to prevent the user from clicking the wrong button.

Step 1: Click the little icon in the upper-left corner of Outlook and select Touch to enable touch mode.

]]>
https://www.techserviceguru.com/top-20-outlook-hacks-to-increase-your-productivity/feed/ 0
How To Assign Breakout Room Managers In Teams https://www.techserviceguru.com/how-to-assign-breakout-room-managers-in-teams/ https://www.techserviceguru.com/how-to-assign-breakout-room-managers-in-teams/#respond Fri, 23 Dec 2022 11:15:28 +0000 https://www.techserviceguru.com/?p=1375 Microsoft Teams has developed quickly during the last couple of years, and as a result, a bunch of new features have been implemented.

Among the most notable is the breakout room feature, which allows the organizer to create sub-meetings within the main meeting to let participants discuss or work in smaller groups without leaving the primary meeting.

The organizer can assign people to groups manually or let Teams do it automatically. As an organizer, you can also choose when to open or close the breakout rooms, and the meeting participants will be moved back and forth automatically.

As you might’ve guessed, this requires a bit of administration by the meeting’s organizer. Therefore, many organizers tend to assign co-hosts or presenters to help them manage breakout rooms during a meeting. When a co-host has access to manage breakout rooms, they’re called Breakout Room Managers.

Breakout Room Managers can:

  • Create and remove breakout rooms
  • Assign room members
  • Open and close breakout rooms
  • Join and jump between breakout rooms at any time
  • Set time limits for breakout rooms
  • Send announcements to breakout rooms
  • Rename rooms
  • Bring members back to the primary meeting

Today we’re checking out how you can add a Breakout Room Manager to your meeting to ensure you’re not alone in managing the breakout rooms.

How To Allow a Meeting Participant To Manage Breakout Rooms

We’re going to look at how you can assign a breakout room manager before a meeting, and then how you can do it during a meeting. This can be quite useful if you need unexpected help, or if the person who was supposed to help you is having connectivity issues, for instance.

Before we can start assigning participants to manage breakout rooms for you, we’ve got to book a Teams meeting. We’re ready to go once you’ve got a Teams meeting booked in your Teams calendar.

How to assign a breakout room manager prior to the meeting:

Step 1: Open up your Teams calendar and double-click the meeting to access meeting details.

Step 2: In the meeting details tab, go to Meeting Options on the right-hand side. Meeting Options will open up in a web browser.

Step 3: Set “Who can present?” to Specific people and then assign the person who’s going to help you manage breakout rooms as a presenter in the box below.

If you’ve already assigned people as co-organizers, and want them to manage breakout rooms for you, pick co-organizers in the “Who can present?” box instead.

Both methods will yield similar results, but one will make the participants co-organizers, giving them more authority over meeting functions while the other won’t.

Step 4: Save by pressing the button at the end of the page and then close the browser. Go back to the meeting details in Teams again but this time click Breakout Rooms.

Step 5: Go to Rooms settings by clicking the cog in the upper-right corner.

Step 6: Enable Assign presenters to manage rooms then search for your assigned presenters and select them by clicking on their name. With your manager or managers selected, close the window to update breakout rooms settings.

Grady and I are now both able to create rooms, distribute people, jump between rooms, close them and use all of the other functions in breakout rooms.

To be on the safe side, I should ask Grady if he can see the Breakout rooms tab when he double-clicks the meeting in his calendar and if he’s able to make any changes.

How to assign a breakout room manager during a Teams meeting:

You can unassign or assign breakout room managers before the meeting, but also during the meeting. Let’s take a look at how you can assign a person to aid you in managing the breakout rooms.

Step 1: In the teams meeting, click Rooms in the upper panel.

Step 2: Go to Rooms Settings.

Step 3: Enable Assign presenters to manage rooms then select presenter by clicking the dropdown menu and selecting the assigned person.

Step 4: Click the back arrow next to Settings to save changes.

Great! You’ve now assigned a breakout room manager from within the meeting. The person should gain access to Room options from the upper panel. If the icon Rooms hasn’t appeared for the presenter, he or she might need to leave and rejoin the meeting for the changes to kick in.

People Outside Your Organization Can’t Manage Breakout Rooms

External meeting participants can’t be promoted to breakout room managers. They would need to be invited to the tenant and then assigned the role of presenters in order for them to be able to manage breakout rooms.

Can Guests Be Assigned To Breakout Rooms?

Yes, guests and external can be assigned to breakout rooms in a meeting. They can’t manage the breakout rooms, but they can be assigned to the rooms and then moved to them once they’re opened, just like a regular user would.

They must, however, be invited to the meeting if you decide to create the rooms before the meeting, and in the meeting, if you plan on creating the rooms during the meeting.

Can Meeting Organizers Join Breakout Rooms?

Yes, organizers can move between rooms just as he or she wishes just like co-organizers/breakout room managers. Organizers can also move between the breakout rooms and the primary meeting seamlessly. The host will not be assigned to a room and must join the rooms manually.

The host can see all of the rooms and the number of participants in each room by pressing Rooms in the upper panel.

]]>
https://www.techserviceguru.com/how-to-assign-breakout-room-managers-in-teams/feed/ 0
10 Ways To Stop Discord From Crashing Games When Streaming https://www.techserviceguru.com/10-ways-to-stop-discord-from-crashing-games-when-streaming/ https://www.techserviceguru.com/10-ways-to-stop-discord-from-crashing-games-when-streaming/#respond Sun, 04 Dec 2022 12:07:41 +0000 https://www.techserviceguru.com/?p=1239 Discord has a built-in streaming function that allows the user to share their screen in a room or in a call. As good and convenient as this feature is, it seems like a lot of users have run into a problem lately where discord seems to be crashing games when they’re being streamed.

Streaming games on Discord uses the computer’s resources, but this should be noticeable not by the game crashing, but by the computer’s slightly lowered performance in-game. If the game runs rather smoothly prior to streaming, simply streaming it shouldn’t render the computer unable to handle it.

So, what’s causing games to crash when streaming on discord and how can it be fixed? That’s what we’re going to explain in this article. We hope that this article will provide a solution to your problem. Here’s what we’ve found that fixes the problem, and we’re going to go through the list in great detail down below.

  • Update Device Drivers
  • Disable Hardware Acceleration
  • Empty Discord Cache / Remove Discord App Data
  • Disable “Use our advanced technology to capture your screen”
  • Close Rivaturner Statistics/MSI Afterburn
  • Disable “Use an experimental method to capture audio from applications”
  • Update to the Latest Version of Discord
  • Reinstall Discord
  • Turn on Legacy Mode
  • Turn Off Compatibility Mode

How To Fix Games Crashing When Streaming On Discord

Continue reading as we’ll guide you through each and every item on the list to make sure your games will run as intended with no crashes. Follow the steps below and make sure to only do one method at a time, then try to see if the issue persists before you move on to the next step.

1. Update Device Drivers

Updating component drivers has solved the problem for a lot of users who’ve reached out to us. The first step is to download and install drivers for your graphics card and audio.

Step 1: Search for Device Manager and System Information to identify your graphics card and motherboard. If you already know the name of your components, jump to step 2.

In the Device Manager, the graphics card name can be found under Display adapters.

In System Information, the name of your motherboard is displayed next to BaseBoard Product.

Step 2: Go to the manufacturer’s website and find the most recent drivers for video and audio. Make sure to download the designated audio drivers for the motherboard.

Step 3: Download and install the drivers.

Step 4: Restart the computer when both drivers have been installed.

2. Disable Hardware Acceleration

Hardware acceleration is a method of offloading computing tasks to specialized components within the system to make the application run more efficiently. This feature can sometimes cause discrepancies and is definitely worth disabling to see if it can fix issues such as the one mentioned in this article.

Here’s how you can disable hardware acceleration in Discord.

Step 1: Go to Settings, which you can find in the lower-left corner of Discord.

Step 2: Go to Advanced then scroll down to Hardware Acceleration and disable it.

Step 3: Click Okay in the prompt that appears.

3. Empty Discord Cache / Remove Discord App Data

As applications are being used, they’re handling data all the time. As time goes by, a by-product of this data is stored in the application’s cache folder. Clearing cached data can aid the application in running more smoothly, which can revert problems that have appeared suddenly.

Step 1: (In Windows) Click the Windows button + R to open the Run prompt.

Step 2: Type in %appdata% and click Ok.

Step 3: Locate the Discord folder.

Step 4: Go to the cache folder in the Discord folder.

Step 5: Select all files in the cache folder and remove them.

Optional: Empty your recycle bin after removing the files.

4. Disable “Use our advanced technology to capture your screen”

Discord has a feature that allows you to use something they’re referring to as “their advanced technology” to stream your screen. While doing research for this article, we found that disabling this feature actually stopped games from crashing when streaming for a lot of the users we tried this on.

Step 1: Go to Settings in Discord.

Step 2: Go to Voice & Video in the sidebar.

Step 3: Disable Use our advanced technology to capture your screen.

Step 4: Stream a game in a room or call to see if the game still crashes.

5. Disable “Use an experimental method to capture audio from applications”

There’s another feature that can be disabled that seems to have an impact on games that are being streamed. That’s the Use an experimental method to capture audio from applications option. It can be found next to the setting we disabled in the earlier step.

Step 1: Go to Settings in Discord.

Step 2: Go to Voice & Video in the sidebar.

Step 3: Disable Use an experimental method to capture audio from applications.

6. Close GPU Overclocking Software

If you’re using overclocking tools to increase your computer’s performance, be aware that these tools can cause interference when streaming games on Discord. Closing any overclocking software running in the background before streaming games on Discord can fix the problem.

Popular software for GPU overclocking include:

  • MSI Afterburner
  • Rivaturner
  • EVGA Precision X
  • ASUS GPU Tweak 2

7. Update to the Latest Version of Discord

Updating to the most recent version of the application can also fix the problem. With each version, the developers try to fix as many glitches as possible. If there’s been a surge of users who’re experiencing streaming problems, then Discord will have to adress the issue with a new update that includes a fix.

Regardless if the news about the issue has reached the developers or not, updating to the most recent version could be the solution to your problem.

8. Reinstall Discord

Perhaps some of your Discord files are corrupt or missing, which could lead to certain features or instances of the application not working as intended.

Reinstalling the application from scratch will re-create these files. With a fresh installation of the application on your computer, try opening the app and stream a game to see if the issue was related to missing or corrupted files.

9. Turn on Legacy Mode

Discord’s audio subsystem has a few different options to choose between. The subsystem is by default set to Standard, but switching to Legacy has stopped games from crashing for a few of the people we’ve helped. It might be worth trying.

Step 1: Go to Settings in Discord.

Step 2: Go to Voice & Video in the sidebar.

Step 3: Locate the dropdown menu Audio Subsystem.

Step 4: Set it to Legacy.

10. Turn Off Compatibility Mode

The last method is to turn off Compatibility Mode for Discord. This is done in Windows, not in the Discord application.

Step 1: Start by searching for Discord in the windows search bar.

Step 2: Click Open file location.

If you don’t come to the Discord folder directly, but instead land in a folder with a Discord shortcut, simply right-click the shortcut and click Open file location again.

Step 3: Right-click the Discord app in the folder and go to Properties. If you’re having a hard time locating the application, you can use the column “type” to look for a file labeled as an application.

Step 4: Go to the Compatibility tab and uncheck the box Run this program in compatibility mode for:

Step 5: Click Apply then select Ok.

We hope that any of these methods helped you with your problem. If you come across another solution, or if you’ve heard of other solutions – please let us know so we can add even more information to this resource.

]]>
https://www.techserviceguru.com/10-ways-to-stop-discord-from-crashing-games-when-streaming/feed/ 0
(FIXED) You’re already syncing a shortcut to a folder from this shared library https://www.techserviceguru.com/fixed-youre-already-syncing-a-shortcut-to-a-folder-from-this-shared-library/ https://www.techserviceguru.com/fixed-youre-already-syncing-a-shortcut-to-a-folder-from-this-shared-library/#respond Tue, 29 Nov 2022 15:13:49 +0000 https://www.techserviceguru.com/?p=1203 Lately, I’ve been contacted by a lot of people who seem to be running into problems when they’re trying to synchronize files from a Team to the file explorer. The message they’re getting is that OneDrive is already syncing a shortcut to a folder from the shared library (the channel) that they’re trying to sync.

When a shortcut to a file or folder is being synced, OneDrive is unable to sync the file again. This will prevent the user from synchronizing anything from the same location the shortcut is created from.

For instance, if you’ve got a shortcut to a folder in a team and you want to synchronize an entire channel, you won’t be able to do so, unless you remove the shortcut first.

In this article, we’ll show you how to remove the synchronized shortcuts in OneDrive so you can sync other team files or libraries without getting the “Sorry we can’t sync this folder” message.

Step 1. Locate the synchronized shortcut in your OneDrive

Start looking for any synchronized shortcuts in OneDrive. If you’re lucky, the shortcut will be easy to find and hasn’t been placed deep within the folders, if you’re not, you might have to do some searching.

Thankfully, the shortcut can easily be spotted as the synchronized folder in OneDrive has a small chain icon on it, which indicates that it is a synced shortcut. You can see the chain icon in the picture below for reference.

The shortcut is somewhere in your OneDrive folder. It can be in the top-level folder or lower down the hierarchy if you’re out of luck. Continue searching until you find it.

Step 2. Delete the shortcut

Right-click the folder with the chain icon on it once you find it. Then select Remove shortcut to remove it. Don’t worry, this won’t delete the files, only the shortcut. The files are still accessible from the team.

Step 3. Wait for the shortcut to be removed

Removing the shortcut can take a minute or a few of the folder contains a lot of files. You can see how many files you’re deleting by clicking the OneDrive icon in the lower-right corner by the clock in windows.

If the folder doesn’t contain that many files, it will be removed immediately.

Step 4. Synchronize the shared folder again

Go back to the shared library (Team or SharePoint site) that you tried to synchronize when the issue first appeared. You should be able to synchronize it without a problem now, unless there’s another shortcut hidden somewhere in your OneDrive folder.

How Do You Sync Shortcuts to OneDrive?

You’re probably wondering how this started in the first place. Shortcuts can be synchronized from SharePoint to OneDrive. This will give you an easy way to access a shared library directly from your OneDrive (In the browser and mobile app). But it will also prevent that folder from being synchronized to the file explorer, as you know.

So how are shortcuts created?

They’re created from within either Teams or SharePoint. You can find the button at the top of the “Files” tab in Teams, or by opening the document library in SharePoint.

If the button isn’t visible, you should be able to find it by pressing the three dots that you’ll find in both Teams and SharePoint’s upper panel, as seen in the picture below.

What’s the Difference Between Syncing a OneDrive Shortcut and a Team or SharePoint Site?

The difference between synchronizing a SharePoint library and creating a OneDrive shortcut to a SharePoint library is that the shortcut can be accessed from your OneDrive mobile application, your file explorer, and OneDrive’s web application, while the synchronized folders only can be accessed from the file explorer.

Because you can’t have both, you’ll have to pick the alternative that suits you best. This is only true for files in the same library though! You can have one shortcut pointing to one shared folder (Team’s channel) and synchronize another without them cancelling eachother out.

]]>
https://www.techserviceguru.com/fixed-youre-already-syncing-a-shortcut-to-a-folder-from-this-shared-library/feed/ 0
How To Prevent Users From Deleting Files In Teams Channels https://www.techserviceguru.com/how-to-prevent-users-from-deleting-files-in-teams-channels/ https://www.techserviceguru.com/how-to-prevent-users-from-deleting-files-in-teams-channels/#respond Sat, 26 Nov 2022 14:12:40 +0000 https://www.techserviceguru.com/?p=1189 Microsoft Teams has become the default digital workspace for cooperation for a lot of companies, both when working with people within the organization but also with external users. This has made it more important than ever to learn the ropes, especially when you’re administrating a team.

Knowing the different roles, and what they’re permitted to do in your team is truly groundlaying when it comes to building a safe structure where your information is stored safely. As the owner of the team, you’re able to change the team’s settings to your liking. You can even prevent people from deleting files.

Team owners can change guest and member permissions in SharePoint to prevent users from deleting files stored in the team. The owner must set member and/or guest permissions to only allow them to read files, not edit them. You can set these restrictions for the entire team, a channel, a folder, and even for individual files.

Remember: In addition to preventing them from deleting the file, this will also limit them from editing the file.

In this article, we’ll show you a step-by-step guide to show you how it’s done. Before we do so, it should be mentioned that files can be restored from the recycle bin in SharePoint for up to 90 days after they’re deleted. The same cloud-based recycle bin exists for your personal files in OneDrive too.

To prevent users from deleting files in your Team.

Step 1: Access the files through Microsoft Teams or SharePoint

Step 2: Right-click the folder or file you want to restrict permissions for and select Manage Access.

(If you want to do it for an entire channel – continue to step 2.1 else go directly to step 3)

Step 2.1: Go to Documents

Here you can find folders representing the team’s channels and their document libraries. Each channel has its own folder named after the channel. Right-click the folder named after the channel you want to restrict permissions for and select Manage Access.

Step 3: Set Role Permissions

In the manage access window that appeared on your screen, you can see who has access to the object. This will by default include the team’s owner, member, and guest roles. You can’t change permissions for the owner role, but you can restrict both members and guests.

To do so, click the pen next to the role and set it to Can view if you only want that specific role to only be able to view the file or folder, not make changes. You can also click Stop Sharing to remove the roles’ access to the object completely.

As you can see in the image above, the visitor role is set to Can view by default. This isn’t necessarily true for each and every 365-tenant, as these settings can be configured.

Once you’ve made the changes you wanted to make, close the window. You’ve now restricted people from deleting the specific object you managed access for. If you set these permissions for a file, such as a word document, then the restrictions will only apply to that document.

On the other hand, if the settings were changed for a folder, then anything located within that folder will be affected too.

Can Anyone Delete Files In Teams?

When it comes to permissons in teams, and what the different roles are capable of doing, you can count owners and members as two quite similar roles straight out of the box. Of course, owners have authority to do a lot more than members when it comes to managing the team.

But when it comes to using the teams’ functions, they’re quite similar unless the owner has made changes to the member role.

So, both members and owners can delete files by default. Guests cannot delete files, but they can share files from within the team.

On another note, a lot of users who synchronize team files to their file explorer sometimes forget that the files are still synced to the team, and will remove files from file explorer thinking the changes won’t affect the team.

If your organization hasn’t been instructed about how to work with synchronized files, then that’s an important step to take.

How Do You Restore Deleted Files In Teams?

If someone in your team happens to delete files from the document library, you’re fine as long as you’re clued in about the deleted files before 90 days has passed, as they’ll be removed permanently after that. Until then, the files can actually be restored.

When you set up a team, a SharePoint site is also created. The site will harbor your files, lists, and other content. While the files can be accessed from teams, they’re actually stored in SharePoint. In addition to files and lists, the SharePoint site also has a recycle bin.

The cloud-based recycle bin will hold any file that’s deleted from within the team for 90 days after deletion. The files can be restored from there and they will then be sent to their initial location in the teams’ file structure.

If 90 days have passed, the files will be deleted permanently. It might be worth finding out who deleted the files to ask the user if it was a misstake.

To restore delete files in Teams.

Step 1: Click on a channel in the team.

Step 2: Go to the three dots in the upper-right corner and select Open In SharePoint.

Step 3: Go to Recycle Bin in the left-hand side menu.

Step 4: Select the file you want to restore. Once the file has been selected the Restore button will appear.

Does Deleting a Teams Channel Delete All Files?

When a channel is deleted from a team, anything stored within the channel and the channel itself will be put in limbo for 30 days. During this time, the channel and its contents can be restored. Once the 30 days have passed, the channel will be deleted permanently.

If you wish to restore a deleted channel, you can do so by clicking the three dots next to the team name then selecting “Manage Team”.

Go to the “Channels” tab and scroll down to “Deleted” to find your deleted channels. Pressing the button “Restore” on the deleted channel will restore the channel and its files and conversations.

]]>
https://www.techserviceguru.com/how-to-prevent-users-from-deleting-files-in-teams-channels/feed/ 0
How To See Who Deleted a Channel In Microsoft Teams https://www.techserviceguru.com/how-to-see-who-deleted-a-channel-in-microsoft-teams/ https://www.techserviceguru.com/how-to-see-who-deleted-a-channel-in-microsoft-teams/#respond Sun, 20 Nov 2022 18:05:27 +0000 https://www.techserviceguru.com/?p=1157 If your Microsoft Team’s channels have started to disappear, only to be found in the deleted channels tab, then you’re most likely wondering why they ended up there and who it was who deleted them.

This can be useful when troubleshooting to determine if the issue was an accident, if the user has been hacked or if something else is going on. Remember that a deleted channel can be restored from within teams by the team owners.

You can see who has deleted a team’s channels, if your tenant has auditing enabled, by going to the security admin center in Office 365, selecting Audit, then performing a scan for the specific events or user(s) you want to track.

In this article, we’ll show you to enable auditing and how to use the auditing tool to create logs that will show you which user deleted your channels. The auditing function can be used to gather information regarding a plethora of different events, applications, or users within your organization.

We’ll also show you how you can find your deleted channels and restore them if you’re the owner of the team where channels were deleted.

This Is How You Check Who Deleted Your Teams Channels

Down below is a step-by-step guide that you can follow to find out information about your deleted teams’ channels, but also use it as an introduction to the auditing tool.

You must, however, be an administrator in Office 365 in order to see who deleted the channel. So, if you’re a user with no admin rights, I suggest you send this article to your IT department.

Step 1: Go to Office.com and click Admin

Step 2: Go to the Compliance admin center. If you can’t see all admin centers click Show all first.

Step 3: Scroll to the bottom of the menu to the left and click Audit.

Step 4: If your organization hasn’t enabled auditing, you will be prompted to do so by clicking the blue banner and allowing Microsoft to change your organization’s settings.

If the blue banner doesn’t appear and the fields below it aren’t greyed out, then it has been enabled by your organization already and you can proceed to step 5.

Step 5: With auditing enabled, it’s time to start scanning for deleted channels. The more information you have regarding the channels, the better. Let me explain how the audit can be used to find information about the deleted channels.

Filtering events based on activity is the most important part. Here you can tell the scan to only look for certain events. In this case, it should be the activity deleted channel under Microsoft Teams.

Click the downward-pointing arrow in the field to expose the search bar. Once there, search for “Deleted channel” and check the box under Microsoft Teams activities.

To make the search even more narrow, it’s wise to enter a start and end date. If you have an estimated date range for when the channels were deleted, set a start and end date. This will limit the audit to scan events that happened between those dates.

You can also search for a specific user to see all events triggered by that user. The same can be done with folders and SharePoint sites to see what events have occurred there. In this case, having an estimated date range and an activity will do.

Step 6: Give the search a suitable name and click Search.

Step 7: Wait for the search to complete. This might take a couple of minutes. Update the page once in a while to see if the search has finished gathering information.

When the search is completed, you can find it in the list below the search options. Click the search’s name to open it up.

Step 8: Open up the log to review the events. The log will tell you the name of the channel, who deleted it, when it happened, and so forth. The information can then be exported to Excel.

How You Can Restore Deleted Channels In Microsoft Teams

Channels that are deleted in a team can still be restored. The channels are “soft-deleted” for 30 days, meaning they can be accessed and restored during this time period. Once the 30 days have passed, the channels will be deleted permanently. They can, as stated earlier, be restored by the team’s owners.

Step 1: Click the ellipsis next to the Team then click Manage Team

Step 2: Go to the Channels tab

Step 3: Expand the Deleted tab. You can see how many deleted channels are kept there in the parenthesis.

Step 4: Click Restore next to the channel name to restore that specific channel including the conversations and files kept in the channel.

Done! Your channels are now restored.

Can Anyone Delete a Channel In Teams?

Many channels will harbor a lot of information and work that a lot of people within an organization depend upon when starting their day. It’s important to know who can access the information and what each role can do with it.

Owners, guests, and members can all delete channels in teams but guests have their permissions removed as default and must be given the right to delete channels by the team owner. The average team will limit the ability to delete channels to owners and members, not guests. This can all be adjusted from the team’s settings by the owner.

This can also be restricted by the organization’s administrators through the organization-wide policies that can be set in the Teams admin center.

Team owners can simply click the ellipsis next to the team name and click Manage Team. From there, go to the Settings tab and expand both the Member and Guest Permissions. Uncheck the boxes if you wish to prevent members and/or guests to delete channels.

I hope this article has helped you out with your questions regarding removed channels in Microsoft Teams.

]]>
https://www.techserviceguru.com/how-to-see-who-deleted-a-channel-in-microsoft-teams/feed/ 0